![]() ![]() The overall process typically can be performed end-to-end from receipt to payment in a matter of minutes. Robots won’t ever lose track of a form or make a calculation error, reducing the time needed for exception handling. The software robots can automate the data input, error reconciliation, and even process certain decision-making required throughout the invoice processing, which minimizes the need for human intervention. Organizations can set up RPA to automatically process invoices upon receipt, whether they arrive electronically or in paper formats (using OCR). This forces finance analysts to manually transfer the data from various sources into the company’s unified financial database system, therefore making it a time consuming and error-prone task. ![]() Invoice processing often carries many challenges, including the disparate formats in which vendors can submit the invoices: paper copy, email, fax, PDF, MS Word Doc, etc. It is a critical operation for most finance departments as it relates to the overall functionality of companies. Organizations of all sizes and industries deal with sending and receiving invoices. Operations that tend to have these characteristics and are commonly suitable for automation are generally back-office processes in Finance & Administration, Human Resources, IT, Procurement, and front office processes such as customer service and support.īelow we outline eight of the most common back-office processes that are suitable for RPA: Readable inputs: Processes triggered by standard and readable electronic inputs like MS Word, Excel, XML, PPT, PDFs, and if working with scanned images, RPA can be enhanced with an OCR add-on.Not subject to methodology changes: Avoid automating processes in systems that are due to undergo fundamental changes to interface or configuration in the short term.High ROI potential: Choose processes that can provide significant automation savings, usually 2 FTEs work-effort.Low exception: Low variation scenarios in the activities that could lead to different handling of procedures.Mature and stable: Documented, stable, and with predictable operational costs.Rule-based: Standardized processes, decision making based on predictive rules.High in volume and repetitive: High transaction volume, routine processes running periodically (daily or weekly).WHICH BUSINESS PROCESSES CAN BE AUTOMATED?
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